Terms/ Conditions

Terms and Conditions

1 Day Web terms and conditions

Please ensure

  • you arrive at the course on time, no more than 10 mins after the stated start time
  • alert a trainer to any problems if and when they occur — most issues can quickly be resolved
  • your laptop can connect to WiFi

Cancellations/transfers/refunds

Cancellations and refunds:

no show

No refunds are made to individuals or organisations who fail to attend a course they have booked into. If you cannot attend a course date you have already paid for you may send another person in your place at no additional charge.

Cancellations

If you change your mind and wish to completely cancel your course subject to terms and conditions you may receive a full refund, or transfer to another date. Refunds are subject to administration charges outlined below.

48 hours after booking was made full refund

7 or more working days notice incur 25% administration fee

3 to 6 working days notice incur a 35% administration fee

0-2 working days notice incur a 50% administration fee

Date change

7 or more working days notice no administration charge

3 to 6 working days notice incur a 10% administration fee

0-2 working days notice incur a 20% administration fee

If you wish to change the date of the course you have been into please let us know ASAP. You can transfer your booking to another date however this must be used within 6 months of your first booking date.

*Administration charges are to cover admin costs and the loss of a potential attendee.

Course expiry date

All courses mush be attended with 6 months of original purchase. If you do not attend within the 6 months the course will expire and you will not receive any refund of money.

Venue Changes

Please note that on very rare occasions, venues of courses may change due to reasons beyond our control.

Our courses seek to provide the best value for you the client. We avoid using corporate training venues- typically costing £600-£1,000 per day in order to prove this course at a heavily reduced rate. Such alternative venues can be subject to changes with limited notice however you will always be given as much notice as possible should a venue ever change.

Course Cancellation or Postponement

The running of our 1 day WordPress or 1 day Wix courses are subject to having at least 2 students per course.  At our discretion the course date may be postponed due to low enrolment numbers, subsequently you may need to attend an alternate date for the course. We aim to provide sufficient notice and in this event, liability will be limited to the refund of the course fee only, if paid.

Training e-books

Please respect the copyright attached to all our training manuals; all our training e-books have been specifically designed for 1 day web and we ask you to not share it with others, either electronically or in printed form.

Build your own website

We help you set up the structure of your website, set up your theme, plugins and more but are not responsible for completing your website. While all websites will be made in one day we do not create the websites for you and there are limitations such as the use of javascript etc. For a full breakdown of any limitations please contact us prior to bookingWe offer the advertised support for free then any additional support is subject to maintenance fee set out by Konsept Web Design.

Support-Facebook questions

Post support includes 30 minutes of email support. In addition we answer questions free via our Facebook support page. This provides one clear place for all questions to be asked and answered which others can use for guidance when looking through for support and information. We accept basic questions and will advise the best option for you regarding WordPress or SEO queries. We do not provide detailed tutorials on our Facebook page; for personal support please contact Konsept Web Design directly.

1Day Web holds no responsibility for services recommended in any of our courses.  We simply recommend other web related services based on research and web design market knowledge.

SEO – Search Engine Optimisation

We discuss and offer techniques on how to make a website Google friendly. We do list a number of methods to improve your SEO ranking however we do not take any responsibility for your website ranking position in google or any other search engine.

Feedback and Complaints Procedure

1Day Web welcomes feedback . We want to deliver the best web courses possible; so any feedback would be greatly appreciated.